MBAA 672 Quantitative Analysis for Business Operations (4)
Decision support systems (DSS) are powerful tools for improving the productivity of an organization and are integral to the process of developing a strategic plan. Conceptual and practical methods of using decision support systems will be explored to provide tools for analytical and creative decision making, problem solving, and planning. Students explore theoretical and practical modern decision systems and examine both quantitative and creative methods for making decisions. Topics include general systems theory, critical success factors, balanced scorecards, research methods, techniques for assessing the internal environment, and forecasting methods.